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content management |
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the management of the textual and graphical material contained on a website
‘While organisations are building more elaborate content management systems, they are failing to address the need to harness and share knowledge in meaningful ways. The information [in these] is just the thin end of a large and largely unmanageable wedge. The rest of the wedge comprises human interaction like face-to-face conversations, online discussion groups, weblogs, telephone calls, instant messages, emails and so on.’ [Information World Review] |
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